1. An overview of data protection
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information about data protection can be found in our data protection declaration.
Data collection on this website
Who is responsible for data collection on this website (the “controller”)?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information about the controller” in this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us – e.g. by filling out a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors.
Other data may be used to analyse your user behaviour. If contracts are concluded or enquiries are made via the website, your transmitted data will also be processed to process offers, orders or enquiries.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.
If you have any questions about data protection, you can contact us at any time.
2. Hosting
We host the content of our website with the following provider:
Host Europe
The provider is Host Europe GmbH, Hansestraße 111, 51149 Cologne, Germany (hereinafter referred to as “Host Europe”). When you visit our website, Host Europe collects various log files including your IP address.
Further information can be found in Host Europe’s privacy policy:
https://www.hosteurope.de/AGB/Datenschutzerklaerung/
Legal basis
Host Europe is used based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device. Consent can be revoked at any time.
Order processing
We have concluded an order processing contract (AVV) with Host Europe. This is a contract prescribed by data protection law, which ensures that Host Europe processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General notes and mandatory information
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected.
This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Note on data transmission on the internet
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information about the controller (the “controller” within the meaning of the GDPR)
The controller responsible for data processing on this website is:
Jerry Löschmann
Calle Colón No 1, Piso 2, Puerta Izq
29780 Nerja
Málaga – Spain
Telephone: +34 604 419 249 or +49 176 56087988
E-mail: info@lm-bookingagency.com
The controller is the natural or legal person who alone or jointly with othersa, decides on the purposes and means of the processing of personal data.
Storage period
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke your consent, your data will be deleted unless there are other legally permissible reasons for storage (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons no longer apply.
Legal basis for data processing
Depending on the case, data processing is carried out based on the following legal bases:
- Consent pursuant to Art. 6 para. 1 lit. a GDPR
- Contract fulfilment or pre-contractual measures pursuant to Art. 6 para. 1 lit. b GDPR
- Legal obligation pursuant to Art. 6 para. 1 lit. c GDPR
- Legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR
If special categories of personal data are processed, this is done based on Art. 9 para. 2 lit. a GDPR. Information on the relevant legal bases can be found in the relevant sections of this privacy policy.
Recipients of personal data
As part of our business activities, we work with various external organisations together. This may also require the transfer of personal data. This only takes place:
- to fulfil the contract,
- in the event of a legal obligation,
- based on our legitimate interest or
- based on consent.
In the case of processing by third parties, this is always carried out based on a processing agreement (DPA) or an agreement on joint responsibility, if necessary.
Revocation of your consent
Many data processing operations are only possible with your express consent. You can withdraw any consent you have already given at any time. This does not affect the lawfulness of the processing carried out up to the point of withdrawal.
Right to object in accordance with Art. 21 GDPR
Right to object to data processing based on Art. 6 para. 1 lit. e or f GDPR:
You have the right to object at any time to the processing of your personal data at any time if this arises from your particular situation. This also applies to profiling based on these profiling based on these provisions.
If you object, we will no longer process your data concerned unless there are compelling legitimate grounds for doing so.
Right to object to direct marketing (Art. 21 para. 2 GDPR):
If your data is used for direct marketing, you have the right to object to this at any time. After an objection, your data will no longer be used for advertising purposes.
Right to lodge a complaint with the supervisory authority
In the event of breaches of data protection law, you have the right to lodge a complaint with a supervisory authority – in particular in the member state of your habitual residence, your place of work or the place of the alleged infringement.
Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfilment of a contract, to yourself or to a third party in a commonly used and machine-readable format. If you request the direct transfer to another controller, this will only take place if it is technically feasible.
Right to information, rectification and erasure
Within the framework of the applicable legal provisions, you have the right at any time to information free of charge about your stored personal data, its origin and recipients and the purpose of the processing. You also have the right to have this data corrected or deleted.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. This applies in the following cases:
- If you dispute the accuracy of your data stored by us.
- If the processing was unlawful but you do not wish it to be erased.
- If we no longer need the data, but you need it for the establishment, exercise or defence of legal claims.
- If you have lodged an objection pursuant to Art. 21 para. 1 GDPR.
SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection by the address line of the browser (“https://”) and the lock symbol.
Encrypted payment processing
Payment transactions via common means of payment (e.g. Visa/MasterCard, direct debit) are processed exclusively via an encrypted SSL or TLS connection.
Objection to advertising emails
The use of contact data published in the context of the imprint obligation for the for sending unsolicited advertising is hereby rejected. The operators reserve the right to take legal action in the event of the unsolicited sending of advertising.
4. data collection on this website
Cookies
Our websites and pages use so-called “cookies”. Cookies are small data packets that do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently archived on your end device (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you actively delete them or they are automatically deleted by your web browser.
Cookies can be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies into websites (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping basket shopping basket function or the display of videos). Other cookies are used to analyse user behaviour or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping basket function) or to optimise the website (necessary cookies) are stored based on Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively based on this consent (Art. 6 para. 1 lit. a GDPR in conjunction with §25 para. 1 TDDDG); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases. You can also exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this privacy policy.
Consent with Borlabs Cookie
Our website uses Borlabs cookie consent technology to obtain your consent to the storage of storage of certain cookies in your browser or the use of certain technologies and their data protection-compliant documentation. The provider of this technology is Borlabs GmbH, Rübenkamp 32, 22305 Hamburg, Germany (hereinafter “Borlabs”).
When you enter our website, a Borlabs cookie is stored in your browser, in which the consents you have given, or the revocation of these consents are stored.
This data is not passed on to the provider of Borlabs.
The data collected will remain stored until you ask us to delete it, delete the Borlabs cookie yourself or until the purpose for storing the data no longer applies. Statutory retention obligations remain unaffected. Details on data processing by Borlabs can be found at:
https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/
The Borlabs cookie consent technology is used to fulfil the legally required to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.
Server log files
The provider of this website automatically collects and stores information in so-called server log files that your browser automatically transmits. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server enquiry
- IP address
This data is not merged with other data sources.
This data is collected based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – the server log files must be recorded for this purpose.
Contact form
If you send us enquiries via the contact form, your details from the form, including the contact data you provide there, will be stored by us for the purpose of processing your enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
This data is processed based on Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if this has been requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Enquiry by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry, including all personal data (name, enquiry) for the purpose of processing your enquiry, stored and processed by us for the purpose of processing your enquiry. We will not pass on this data without your consent.
This data is processed based on Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if this has been requested; consent can be revoked at any time.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
5. Processing of personal data
5.1 Customers
On our website, we offer a contact form for making appointments electronically for the studios. When this form is used, the data entered is transmitted to our database and stored there.
This data includes:
- First name
- Surname
- Your address
- Postcode and city
- Country
- Telephone number
- E-mail address
- Further details and special requests
Before submitting the form, we will obtain your consent to process the data and refer you to this privacy policy. The enquiry cannot be processed without your consent.
Purpose of processing: The data is processed exclusively for the coordination and administration of the booking, including:
- Transmission of names and selected contact details to the selected studio.
- Storage of the data entered to calculate the booking fee.
- Further processing in the event of changes or cancellations.
Legal basis: The processing is carried out based on Art. 6 para. 1 lit. b GDPR (fulfilment of contract) and Art. 6 para. 1 lit. a GDPR (consent). In accordance with the LOPDGDD we also inform you that you can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability by contacting our data protection officer.
Storage period: The data will be deleted as soon as it is no longer required for the administration of the booking, unless there are statutory retention obligations. In this case, the data will be blocked until these periods have expired.
5.2 Studios
There is a contact form on our website that studios can use to send their data to LM Booking Agency to be included in the placement offer.
Before the studio data is published on our website, an agency agreement is concluded between LM Booking Agency and the studio.
Processed personal and business data includes:
Studio information:
- Name of the studio
- Address of the studio
- Description, pictures and, if applicable, videos of the studio
- Price information
- Other relevant information about the studio and special requests
Contact person of the studio:
- First name
- Surname
- Telephone number
- E-mail address
Before submitting the form, we will obtain your consent to process the data and refer you to this privacy policy. The enquiry cannot be processed without your consent.
Purpose of processing: The data is processed for the purpose of arranging studio bookings and presenting the studio on our website. This includes in particular:
- Publication of the relevant studio data for website visitors
- Coordination of booking enquiries
- Billing management
Legal basis: The processing is carried out based on Art. 6 para. 1 lit. b GDPR (fulfilment of contract) and Art. 6 para. 1 lit. a GDPR (consent). In accordance with the LOPDGDD we also inform you that you can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability by contacting our data protection officer.
Storage period: The data will be deleted as soon as it is no longer required for the brokerage and administration of bookings, unless there are statutory retention obligations.
In this case, the data will be blocked until these periods have expired
6. plug-ins and tools
YouTube with extended data protection mode
This website embeds videos from the YouTube platform. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
When a page with an embedded YouTube video is accessed, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube in extended data protection mode. According to YouTube, no information about visitors is stored in this mode unless they actively watch the video. Ads that are played in extended data protection mode are also not personalised. No cookies are set, but so-called local storage elements are stored in the browser, which may contain personal data and can be used to recognise you. You can find more information about the extended data protection mode here: YouTube Help
After starting a YouTube video, further processing operations may be triggered over which we have no influence.
The use of YouTube is in the interest of an appealing presentation of our online content. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If a corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Further information on the handling of user data can be found in YouTube’s privacy policy at:
https://policies.google.com/privacy?hl=en
The company is certified according to the “EU-US Data Privacy Framework” (DPF). This agreement is intended to ensure compliance with European data protection standards when processing data in the USA. Further information can be found here:
https://www.dataprivacyframework.gov/participant/5780
Vimeo
This website uses plug-ins from the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our pages on which a Vimeo video is embedded, a connection to the Vimeo servers is established. The Vimeo server is informed which of our pages you have visited. Vimeo also receives your IP address – even if you are not logged in to Vimeo or do not have an account.
If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your Vimeo account.
Vimeo uses cookies or similar recognition technologies (e.g. device fingerprinting) to recognise visitors.
The use of Vimeo is in the interest of an appealing presentation of our online content. This constitutes a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.
If a corresponding consent has been obtained, the processing is carried out exclusively based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. This consent can be revoked at any time.
Data is transferred to the USA based on the standard contractual clauses of the EU Commission and, according to Vimeo, based on “legitimate business interests”. Details on this can be found here: https://vimeo.com/privacy
Further information on the handling of user data can be found in the privacy policy of Vimeo at: https://vimeo.com/privacy
The company is certified according to the “EU-US Data Privacy Framework” (DPF). Further Information: https://www.dataprivacyframework.gov/participant/5711
Google Fonts (local integration)
This website uses so-called Google Fonts for the uniform display of fonts, which are installed locally. There is no connection to the Google servers.
You can find more information about Google Fonts at: https://developers.google.com/fonts?hl=en
Google’s privacy policy: https://policies.google.com/privacy?hl=en
Font Awesome (local integration)
This website uses Font Awesome for the standardised display of fonts. The fonts are integrated locally so that no connection to the servers of Fonticons, Inc. is established.
Further information on data processing by Font Awesome can be found in their privacy policy at: https://fontawesome.com/privacy
7. E-commerce and payment service providers
Processing of customer and contract data
We collect, process and use personal customer and contract data to Establishment, content design and modification of our contractual relationships.
Personal data relating to the use of this website (usage data) is only collected, processed and used insofar as this is necessary to enable the user to utilise the service or for billing purposes. The legal basis for this processing is Art. 6 para. 1 lit. b GDPR.
The customer data collected will be deleted after completion of the order or termination of the business relationship and after any statutory retention periods have expired.
Statutory retention periods remain unaffected by this.
Data transfer upon conclusion of a contract for services and digital content
We only transfer personal data to third parties if this is necessary in the context of processing of the contract – for example to the credit institution commissioned to process the payment.
Any further transmission of your data will not take place or will only take place if you have have expressly consented to the transfer. Your data will not be passed on to third parties express consent, for example for advertising purposes.
The legal basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.